Telenor fully appreciates its obligation to the public in this difficult moment and takes all the necessary steps to ensure that its clients can communicate with their loved ones, manage their business, receive the information they need, be treated to quality customer care and get answers to all their queries. Therefore, Telenor shop remain open, at reduced business hours and with strict protections measures for customers and employees. All operator shops, except for shops located in malls, are open 10am to 6pm, Monday to Friday. Strict anti-viral protection rules are in force in all shops.