Telenor Bulgaria celebrates 20 years of success and innovation in the telecommunications market

Telenor Bulgaria, the leading mobile company in Bulgaria, celebrates an exciting business milestone, 20 years of delivering an advanced mobile network experience bringing unrivalled connectivity to millions of people and creating unparalleled customer experience.

In June 2021, Telenor Bulgaria launched its 5G network with the ambition to lead the market by network coverage and quality of the customer experience by the middle of 2022. The company has pioneered introducing a number of flagship services on the Bulgarian market like Upgrade, Online Protect, Parental control and the eco-friendly Buy Back service engaging its customers in the environmental cause to protect nature.

Telenor Bulgaria was the first to launch fourth generation 4G network, which has been awarded "Best-in-Test" quality network for four consecutive years by the global gold-standard benchmarking organization umlaut.

Throughout this time Telenor has been driven by the promise of putting customers first and providing leading edge technology, offering innovative approaches to service delivery and client care.

„Today we mark the tremendous business success and the incredible journey of our team over the last 20 years, going from strength to strength. I would like to thank all my colleagues who have worked as tirelessly over the past two decades to make Telenor what it is today an innovator, trendsetter and a leading company in the telecommunications sector in Bulgaria. Thanks to our leadership team and amazing employees, we have been able to grow and thrive.”, said Jason King, CEO of Telenor Bulgaria during a visit in one Telenor store in Sofia to mark the company’s anniversary. „I would like to take this opportunity to thank all our customers and business partners for being part of our business story and allowing us to be part of their success over the years. We look forward to remaining a reliable partner in everyone’s digital life and to a long and successful partnership in the exciting years to come”.

The company is known for being a pioneer, setting trends and leading the way in telecommunications from being the first greenest telecom, with the largest investment in environmental programs through to launching the first GPRS services on the market, and in 2004 it became the first telecommunications company with full coverage in the Sofia metro.

In 2009 the company was the first to offer iPhone 3G in Bulgaria and the first to offer mobile phones on monthly installments within the monthly bill, and the first to provide access to mobile video content via a mobile phone.

Looking ahead, Jason King said the mobile operator team is focused on leveraging innovation and new technologies like 5G, IoT and AI to keep its competitive edge, increase scale and make more digital services available to consumers in this highly dynamic marketplace.

“We center our environmental, social and governance programs around creating collective value for society including customers, partners, employees and shareholders over the long term. Our team is dedicated to building a culture which brings sustainability to every aspect of our business“, added Jason King.