Telenor offers priority and personalized service to business customers

Online platform makes it easy for business customers to manage operator’s services quickly, flexibly and affordably

Small business owners can receive priority service in Telenor Bulgaria stores by booking online, through a special form, a day and time for a personalized consultation. The opportunity to be served individually, without waiting in line, at a time and place convenient for them, is available to all small and medium business owners, regardless of whether they are customers of the telecommunications operator.

„In a dynamically changing business environment, businesses need individual and efficient service. At Telenor, we believe in helping our customers to do their jobs without taking up time or additional efforts. Therefore, as technology evolves, we are constantly developing new ways to deliver services that are more efficient, solve specific problems and give our customers an advantage in a highly competitive environment,“ , said Bogdan Uzelac, Chief Commercial Officer of Telenor Bulgaria.

Telenor's special priority service for business customers is fully tailored to their needs, offering them information on possible solutions for sustainable and efficient business development, flexible management of the subscriptions of the corporate group and the operator’s services used.

The company’s „Business Portal“ offers the entire spectrum of services for businesses - from device purchases, service control and changes, and employee phone number subscriptions, to managing employee data or SMS campaigns to customers, partners and employees. Through the web application, business customers can efficiently manage their business services and control their bills online, anytime and from anywhere.

Prioritized and personalized service to businesses is part of Telenor's strategy to provide high-quality services that meet the dynamics and requirements of businesses to telecom operators.

More information about the services can be found on the operator's website.