Telenor’s Business Experts will provide priority service to corporate customers with small businesses

Telenor provides priority service for its business clients with small firms, serviced in shops throughout the country. The telecom will provide them with the option to book a specific day and hour for servicing or consultation on the subscription plans of their company group or the services offered by the operator. Some of the personnel in specific shops, business experts, will be trained specially to answer to the requests of the small business clients.

Telenor’s business clients are able to book a meeting in a shop of their choice through an online form on Telenor’s website. There they can request the most convenient for them time and shop to be serviced.

„In a constantly changing business environment, small and middle-sized business needs individual and efficient customer support. The effectiveness and reliability of the services that they use and the partners they work with, are becoming more and more important factor for their success. With the mix of affordable telecommunication solutions and effective customers service with personal attention to every client, Telenor will answer to the dynamics and the ever-growing requirements the business has for the telecom operators”, said Bogdan Uzelac, Chief Commercial Officer of Telenor Bulgaria.

Telenor’s business experts aim to make the servicing of the operator’s business customers better by making it faster and more convenient. Existing business clients of the company and all new clients will get information about the shop where they will be able to get priority service in the future. This will also be the place where they will be able to get information for possible solutions for their business, to be individually serviced and to be supported in the management of the Telenor services they use.