About the plan
Postpaid plan Rezerv 59.99 gives you all you need to communicate freely:
• Minutes to mobile network of Telenor in Bulgaria;
• National minutes outside Telenor to mobile and fix numbers outside Telenor network in Bulgaria;
• Mobile internet at maximum speed;
• Minutes to international Zone 1, 2 and roaming in EU;
• SMS to mobile numbers in Telenor network in Bulgaria.
Benefits of the postpaid plan:
• Rezerv national minutes – minutes to all national network in Bulgaria, provided once throughout the contract duration;
• Rezerv mobile internet – mobile internet at maximum speed, provided once throughout the contract duration.
How to subscribe?
Are you a new or existing residential customer of Telenor? In order to benefit from the advantages of this postpaid plan you should sign a new contract for a fixed term of 1 or 2 years.
Good to know:
• With postpaid plan Rezerv the mobile internet never ends! Once your MB at maximum speed are over, you can still surf without additional charges. The connection speed is decreased to 128 kbps.
• The minimum initial/ subsequent charge for data traffic is 5/1 KB (kilobyte).
• The initial call charging time is 60 seconds. After that the charging is per minute.
• The initial credit limit is 100 BGN.
• You can view your invoice any time following a registration at MyTelenor internet portal at http://my.telenor.bg
• You can also receive information about used services and payable amounts by email.
View the pricelist of all other services.
Terms
Minutes depletion and validity
• The amount of the included standard minutes per month, which is not depleted during the billing period, cannot be transferred to the following one.
• The amount of Rezerv minutes is provided once throughout the contract duration.
• The Rezerv minutes can be used after the depletion of the minutes included in the postpaid plan, during any month of the contract duration.
• The amount of Rezerv minutes, which is not depleted by the end of the initial contract term, is lost.
• With postpaid plan Rezerv you can activate only specially designed monthly add-ons with more minutes included.
• The monthly add-ons with included minutes can be used after depletion of the provided Rezerv minutes.
MB depletion and validity
• The amount of the included standard MB at maximum speed per month which is not depleted during the billing period cannot be transferred to the following one.
• The amount of Rezerv MB is provided once throughout the contract duration.
• The Rezerv MB can be used after the depletion of the MB included in the postpaid plan, during any month of the contract duration.
• The amount of Rezerv MB, which is not depleted by the end of the initial contract term, is lost.
• With postpaid plan Rezerv you can activate only specially designed monthly add-ons with more MB included.
• The monthly add-ons with included MB can be used after depletion of the provided Rezerv MB.
Charging and calculating of minutes
• For the period, starting from the activation of the postpaid plan to the issuing of the first invoice, you will receive a proportional number of minutes for a proportional part of the monthly subscription.
• When a call forward is activated, the call is charged as a standard call to a number from the network of the relevant operator.
Charging and calculating of MB
• For the period, starting from the activation of the postpaid plan to the issuing of the first invoice, you will receive a proportional number of MB for a proportional part of the monthly subscription.
• The internet traffic is realized only through access point name APN – telenorbg.
SMS validity and depletion
• The amount of the included standard SMS per month, which is not depleted during the billing period, cannot be transferred to the following one.
• For the period, starting from the activation of postpaid plan to the issuing of the first invoice, you will receive a proportional number of SMS for a proportional part of the monthly subscription.
• With postpaid plan Rezerv you can activate only specially designed monthly add-ons with more SMSes included.
Minutes for international calls and roaming
The minutes per month included in the postpaid plan Rezerv can be used for roaming calls in EU as it follows:
• incoming voice calls − from mobile and fixed numbers of all networks;
• outgoing voice calls − to mobile and fixed numbers of operators in the European Union member states.
In order to be able to enjoy the calls in roaming to the EU, you should activate the roaming service according to the applicable procedures of Telenor.
Changes in the contract or the postpaid plan
• You can change a postpaid plan after the first 6 months from its activation and there is no limit for the number of changes made during the contract term. However, these changes may be performed only once per billing period.
• During the first 6 months of the initial postpaid plan of the respective service you can change the current plan only in case you purchase a device with discount and sign a new fixed term contract.
• You can change the postpaid plan only with a plan with the same or a higher monthly fee and by paying a one-off fee for changing a postpaid plan during the contract term.
• When changing the postpaid plan, the unused Rezerv minutes/MB if such are provided in the previous postpaid plan, are lost and new Rezerv minutes/MB are provided for the duration of the new contract if the new postpaid plan includes such ones.
The prices and conditions for data and voice transmission refer to the territory of Republic of Bulgaria. If you generate traffic in roaming, charging and billing are according to>Telenor prices and conditions for roaming services.